At ShopAli.in, customer satisfaction is our top priority. We take great care in manually inspecting and packaging every product before shipping, ensuring it reaches you in perfect condition. However, we understand that there may be situations where you need to return an item.
Return Eligibility:
- Products must be returned in their original condition, unopened, and with the courier packaging intact.
- If the product is returned exactly as it was sent (unused and undamaged), a refund will be processed.
- Return requests must be made within 7 days of delivery.
Refund Process:
- Once we receive and inspect the returned product, your refund will be processed within 7 working days.
- Please note: Courier charges will be deducted from the refund amount.
Important Notes:
- Returns will not be accepted for items that are used, damaged after delivery, or not returned in the original packaging.
- In case of damaged or defective items received, please contact our support team within 48 hours of delivery with photos for a quick resolution.
For any questions or assistance with your return, feel free to reach out to our customer care team — we’re here to help!
Thank you for choosing ShopAli.in – We value your trust!